Where are you located?
We hand pour our candles in small batches in the beautiful countryside of Waterloo, Ontario.
What is the difference between beeswax and paraffin candles?
Paraffin wax is derived from petroleum; the same stuff you fill up your car with! Burning it creates a black byproduct called soot, which contains benzene, toluene, ethylobenzene, meta-, para- and ortho-xylene as well as styrene. These are all carcinogenic and dangerous to human health. Beeswax is a natural by-product of the pollination of our flowers and food. There is nothing artificial about it! Beeswax candles burn with no soot, just as nature intended it.
Where do you source your beeswax from?
Small sustainable beekeepers across Canada.
How can I best take care of my candle?
Burn your candle in a draft free spot in your home. Use a candle holder if the instructions require it, and burn all decorative candles on a plate. Always make sure to trim your wick to ¼ inch before each burn.
Why are my candles different shades from each other?
This is normal! We buy our beeswax from local apiaries and pour our candles in small batches so the colour and scent depends on what time of the year the honey was harvested and what plants the bees pollinated. Different plants flower at different times of the year. You can always be sure that your candle will smell amazing.
What do your candles smell like?
A delicious honey aroma. Areas that have a larger pillar in your home will have a continuous nontoxic honey fragrance, no burn required! Perfect for asthmatics or those with a chemical sensitivity.
How do you get white beeswax? Do you bleach your wax?
White beeswax is normal yellow beeswax that has been filtered through charcoal, therefore removing all the honey and thus the colour. We never bleach our beeswax.
Why is my candle developing a faint white hue?
This is called bloom, and is one of the ways that you can be certain that a candle is 100% pure beeswax. Some people think it adds a rustic quality, but if you enjoy the look of a smooth candle, gently wipe the candle with a soft cloth to remove the bloom.
I want to carry The Heritage Company Candles in our store, who can I contact?
Sure thing! Please email firstname.lastname@example.org to get a copy of our catalogue.